Nucleus managed services

Nucleus Managed Services is the web hosting and managed application division of Nucleus. This team works closely with Nucleus’ design and development teams and application providers to provide a fully managed global internet and application hosting service.

Nucleus Managed Services provides global infrastructure and application support services to our clients across the world, often implementing content distribution solutions to reduce latency, to improve download speed.

Our approach is to take total responsibility for the entire online system, ensuring that the hosted solution is optimised for speed and availability to all users (customers and internal), and most importantly, ensuring a full 24/7 service level agreement is in place. This means that in the event of a fault, this will be rectified quickly and at no cost to our clients.

Nucleus’ e-commerce roots date back to the earliest days of the Internet when the potential of developing retail brands via the Internet was recognised.

As e-commerce and e-business evolved, the requirement for sophisticated systems architecture became an essential component of a successful brand, and in 1998 we created a managed service capability bolstered by our acquisition of Equire Inc in 2004.

Our philosophy is simple – we build great Internet solutions for our clients, we make sure we understand how the application is being used by clients and their customers, and we work hand in hand with clients to ensure the highest security and the best available operating standards for their service.

Delivering rich digital experiences across the internet is vital for most brands and reducing latency is now also a priority, as users expect instant downloads and search engines penalise slow sites. This is why we often recommend content distribution network solutions that speed up user experiences, wherever they are in the world.

Nucleus partners with NTT Communications for international Tier 1 network delivery, Internet access, rack space provision and CDN networks. NTT is one of the world’s largest network operators, with an extensive global backbone and particular strengths in Asia. Our experience of NTT over the last 12 years has been outstanding, with their professional commitment to provide full 100% availability.