Banking beyond digital transformation

28 March 2019
Banking used to be so simple. But the boom and bust of the last twenty years has left the industry reeling, with agile, lightly regulated challengers picking off the tastiest services, while regulators’ demands ensure overheads rise for delivering core services. If ever there was a time for bankers to ask big questions, it is now. I'd recommend starting with "what business are you really in?"

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